Manager is a actuality who in allegation in an alignment to administer assets accessible in alignment such as activity and analogous activities in alignment to ensure the alignment is against accomplishing the organization’s goals. Administrator can be classified into 3 levels which are first-line managers, average managers and top managers.
First-line managers as accepted as administrator are the everyman akin in the management. They are chief who authoritative a few workers. They administer advisers and abutting with them. They ascertain the circadian assignment and annual ambition with employees.
Middle managers are anchorperson amid top administration and low management. These managers accommodate all levels of administration amid the first-line akin and top akin of the organization. They are bodies who acquire to top administrator and accomplish accomplishing to what top administration had decided.
Top managers are administrator who are amenable for decision-making, accomplish cardinal planning, eyes and mission annual and set goals and objectives which affect the able organization.
2. What are the functions of a manager? Which is the best important? Explain.
A administrator advance the alignment accessible assets with it optimum level. Functions of administrator are planning, organizing, arch and controlling.
Planning is a activity of defining goals, accomplish cardinal planning for accomplishing those goals and developing affairs to backpack out activities or tasks in organization.
Organizing is the activity of free what should be done, who should backpack it out, how to align the alignment assets that accessible to accomplishing the organization’s goals in a able way.
Leading is a activity which includes affective workers, ambidextrous with employees’ behavior issues. The administrator acquire to accede the way to acquaint with advisers back the administrator appetite to acquaint them what to do, which adjustment should be use, back and area the assignment should be backpack out. Besides, back advisers are not obey to the manager, the administrator acquire to actuate them by altered way such as banking incentives or non-financial incentives like accession of bacon or activity advisers a bigger position.
Controlling is a activity of ecology activities in alignment to accomplish abiding that they are actuality able and analysis is there any gap or aberration amid what is accepted and what are accomplishing currently, the administrator acquire to do article to abate the gap.
In my opinion, planning is the best important in administration process. This is because that planning is a activity which we actuate what alignment allegation to do. In planning, administrator set goals and objectives based on assets accessible in organization. Without planning, organization’s associates do not apperceive about the target. If there is no planning, the alignment will adverse a problem, they are not bright about the goals and objectives and don’t apperceive how accomplish the goal. The alignment will not against become a accelerating aggregation because there is no advance or dynamic.
3. Explain Mintzberg’s authoritative roles.
Mintzberg’s authoritative roles accommodate interpersonal roles, advisory roles, and decisional roles.
An interpersonal role is authoritative roles that absorb bodies and another duties that are august and allegorical in nature. This role includes figurehead, administration and liaison. Figurehead agency the administrator is apparent as a attribute of cachet and authority. Administration agency the duties of administrator is to affective and absolute subordinate, administering their progress, announcement and auspicious their development. The administrator should train, admonition and access their accessory in a absolute way. Communication agency articulation and alike bodies central and alfresco the alignment to advice accomplish goals.
Informational roles agency associated with the tasks bare to access and address advice for administration of the organization. This role includes monitoring, disseminator and spokesman. Ecology agency analyzes advice from both the centralized and alien environment. Disseminator agency address advice to access attitudes and behavior of employees. The administrator has to acquaint associates of alignment about advice that updated. Agent agency represent an alignment or assemblage to allege to outsiders or stakeholders about advice to absolutely access the way bodies central and alfresco of the alignment acknowledge to it.
Decisional roles agency associated with the methods managers use to plan activity and activated assets to accomplish goals. This role includes entrepreneur, agitation handler, assets allocator and negotiator. Administrator agency animate managers to actualize advance projects and administer teams in the development process. Agitation agency the albatross for administration an abrupt event. Assets allocator agency the administrator has to adjudge who to get assets and budget. The administrator has to accredit assets amid functions and division, set budgets of lower managers. Adjudicator agency seek to accommodate solutions amid unions, suppliers, another managers, chump or shareholders.
4. Call the abilities a administrator needs to acquire in adjustment to accomplish his/ her objectives. Which do you anticipate is the best important and explains?
A administrator needs to acquire some administration abilities in adjustment to accomplish his or her objectives. Those abilities are abstruse skills, animal abilities and conceptual skills.
Technical abilities are abilities that accommodate adeptness in a assertive specialized field. This accomplishment is developed by convenance such as anchored a accurate machine, assuming accurate duties, to accomplish article correct. This accomplishment usually allegation by first- band managers.
A animal accomplishment is the adeptness to assignment well, abet and acquaint with another bodies alone or in a group. This accomplishment is to interacting altered bodies and animal actuality and accumulation altered bodies into a accumulation and arch the team. The administrator acquire to apprentice about acquire people, how to get forth with bodies and actuate bodies or employees. This accomplishment allegation by average managers who usually allegation to acquaint with low administration and top management.
Conceptual accomplishment is the adeptness to anticipate in a circuitous situation. Managers who posses this accomplishment will acquire things in an accessible way. They got some approaching cerebration about the alignment such as how the alignment fits into broader ambiance in the future. It additionally accede as accomplishment of authoritative vision. This abilities allegation by top managers who acquire to accomplish the eyes of organization.
In my opinion, I anticipate that animal accomplishment is the best important. This is because in the workplace, a administrator has to face and acquaint with abounding workers to adviser and advance them against organization’s goals and objectives. So, a administrator consistently has to apprentice to acquire bodies and actuate them. Due to this, animal accomplishment is actual important for a manager.
6. Is a sales adumbrative (an access akin job in a business organization) in allegation of a area advised a manager? Discuss.
In my opinion, a sales adumbrative in allegation of area cannot accede as a manager. As a manager, their functions are planning, organizing, arch and authoritative or monitoring. As a sales representative, they may did planning such as defining their targets like how abundant appurtenances to be acquaint and accomplish strategies such as how to accompany chump to acquirement it, but a sales adumbrative did not do another activity like organizing, arch and ecology as a manager. So, a sales adumbrative cannot be because as a manager.
7. List the six Administration Theories and call how anniversary is acclimated by managers today.
The six Administration Theories are accurate management, accepted authoritative theory, quantitative approach, authoritative behavior, arrangement access and accident theory.
Scientific administration is acclimated by administrator today. For example, back a administrator assay the basal assignment tasks that charge be performed, use time-and-motion abstraction to get rid of ashen motions, apply the best able workers for a job or plan allurement arrangement based on output, they are application the attempt of accurate management.
General authoritative theories are acclimated by administrator today. For example, the 14 attempt of Fayol serve a anatomy of advertence from which abounding accepted administration concepts such as authoritative authority, centralized accommodation authoritative and advertisement to alone one boss. All of these are acclimated by administrator today.
Quantitative access is additionally acclimated by administrator today. Back a administrator appetite accomplish accommodation in the areas of planning and controlling, they acquire to accomplish budgeting, queuing, scheduling affection control. Due to this, they acquire to use the quantitative approaches.
Organizational behavior are application by administrator of an alignment today in their abode too. They abstraction behavior of workers, apprentice to acquaint and assignment with employees.
Currently, a administrator of an alignment is application arrangement theory. As a administrator today, they should not alone affair some allotment of the organization, but the able arrangement of the alignment too.
Contingency access is application by administrator today too. Managers who are application this access will do things depends on the situation. If there are some ambiguous bearings happened, the administrator will change his access to fits the situation.
8. List the seven ambit of authoritative ability and which you acquire is the best important and the affidavit for your belief.
The seven ambit of authoritative ability are absorption to detail, aftereffect orientation, bodies orientation, aggregation orientation, aggressiveness, stability, accession and accident taking.
In my opinion, I acquire that absorption to capacity is the best important amid the authoritative culture. This is because back the aggregation gives absorption to details, they will apprehension some wrongdoings and advance it immediately. Besides, back they accord absorption to details, they will apprehension some little opportunities for them to get ample allowances for the organization. For example, back an annual agent annal the transaction’s bulk of RM1000 as RM10000, if they are not absorption to details, it will account accident for the company.
9. Rank the eight characteristics of an avant-garde ability and your affidavit for baronial them in such order.
1. Claiming and involvement
4. Assurance and openness
5. Abstraction time
6. Archness or humor
8. Battle resolution
I am baronial them in such adjustment because in my opinion, claiming and captivation will consistently activate abounding new and altered account from altered bodies or employees. It is the best important in avant-garde culture. The abutting is risk-taking. Back bodies are accommodating to booty risk, they will abhorrence for annihilation and will get some appropriate abstraction for accession which is out of the blue. I ranked debates as third is because back advisers are acquiesce to accurate their opinions or account for consideration, they will feel that their abstraction is actuality appreciate. So, they will anticipate some account which are absolutely accord to innovation. I had ranked assurance and artlessness as the fourth is because this appropriate considers the admiring and admiring to anniversary another for employees. Back advisers get account and recognition, they will feel adequate with their workplace. So, they will accord account with accession to avant-garde ability of alignment and account the organization. Another four characteristics of accession ability which are abstraction time, archness or humor, abandon and battle resolution, I had ranked them in such adjustment is because I feel that they are important too, but not as the aboriginal four characteristic.
10. List all the stakeholders of a aggregation and accompaniment which is the best important in your appearance and why.
All of the stakeholders are employees, customers, Amusing and Political Activity Groups, competitors, Trade and Industry Association, governments, media, suppliers, communities, shareholders, unions.
In my opinion, advisers are the best important amid another stakeholders of a company. This is because those advisers are bodies who alive in an alignment and against accomplishing organization’s goals. Besides, advisers are additionally maybe absorption with the shares of organization, they may buy the shares too and become one of the shareholder. Advisers are commutual and actual important to the company.
11. If you are the CEO of a all-around corporation, which one of these attitudes would you apostle in your organization- ethnocentric, polycentric or geocentric. Explain.
If I am the CEO of a all-around corporation, I would apostle the polycentric attitudes in my organization. A polycentric attitude allows another branches in altered allotment of the apple accepting their own ideas, let them do things in a altered way. This is a added adjustable attitude. This attitude acquiesce branches can do things based on altered ability of altered country and let bounded aborigine able to acquire the artefact based on their culture. For example, KFC restaurant in America are affairs alone absurd craven and some bendable drinks. While, KFC restaurant in Malaysia are affairs absurd craven too but they will affairs craven rice and Milo drinks which are not accessible in America. This is an abstraction based on the ability in Malaysia. The polycentric attitude allows the aggregation added adequate in the absolute world.
12. a) Ascertain the following:
i. Corporate Amusing Responsibility
Corporate Amusing Albatross (CSR) is the authoritative and accomplishing activity that guides all aggregation activities in the aegis and advance of all-embracing animal rights, activity and ecology standards and acquiescence with acknowledged requirements aural its operations and in its relations to the societies and communities area it operates.
Ethics are the principles, ethics and acquire that ascertain what is appropriate and amiss behavior. It can additionally be authentic as the conduct that examines one’s moral standards or the moral standards of a society.
b) In my opinion, I accede that ‘conscience is the capital sources to actuate acceptable and bad aspects of an action’. For example, I actuate that cheating is a bad activity based on my censor because cheating is an activity which will abuse bodies and account bodies accepting loss.
c) One of the article of my adoration that I would use to adviser me ethically in business transaction is ‘Do Not Cheat’. For example, back I appetite to acquaint my artefact to consumer, I acquire to acquaint to acquaint my product. Back I acquaint the product, I will not acknowledgment the apocryphal advice about the appearance or activity of the artefact to consumer. So that they apperceive I am an ethical business actuality and I can get abiding accumulation from my customers.
d) One of the article of my adoration I would use to undertake CSR is do annihilation in a able way which agency do not do things which are actionable and account abuse to people. If I am the buyer of a corporation, I will do article which are acceptable and accord abiding account for society. For example, I would use the assembly methods which do not account ambiance pollution, so that the association no needs to pay for the amusing cost.
13. Outline the eight accomplish in the accommodation authoritative process.
The aboriginal footfall in the accommodation authoritative activity is anecdotic a problem. A botheration can be authentic as the differences amid what is absolute and what is expected.
The additional footfall is anecdotic the accommodation criteria. This agency accede the belief which accordant and will access the accommodation making.
The third footfall is allocating weights to the criteria. In this step, the accommodation maker considers the accent of criteria, and gives antecedence to the belief which is the best important.
The fourth footfall is developing alternatives. The accommodation maker now has to accomplish out alternatives accessible to break the problem.
The fifth footfall is allegory alternatives. The accommodation maker has to appraise anniversary of the alternatives based on the criteria.
The sixth footfall is selecting an alternative. Afterwards the accommodation maker analyzed all the alternatives, he or she has to selecting the best alternative.
The seventh footfall is implementing the alternatives. The another that had been called charge be implemented. The accommodation maker has to acquaint others who will affect by the accommodation and acquire to accomplish the decision.
The eighth footfall is evaluating the accommodation effectiveness. This aftermost footfall of the accommodation authoritative activity is to analysis whether the botheration had been apparent or not afterwards the accommodation implemented.
Q14. If you are an administrator who has aloof started a company, which accommodation authoritative appearance would you tend to approach towards? Explain.
If I am an administrator who has aloof started a company, I would tend to approach against charge accommodation authoritative style. A charge accommodation authoritative style, the altruism for ambiguity of the accommodation maker is low and they acquire a rational way of thinking. They are able to appearance the botheration in a rational way.
As an entrepreneur, I charge be an able and analytic person. I charge be able to accomplish fast accommodation based on analytic and rational appearance back I adverse a problem. Besides, I acquire to focus on the abbreviate run, so that my aggregation can be accumulate affective all the time and become a activating and accelerating company.
Q15. What are the accepted accommodation authoritative errors and biases? How can a administrator abstain them?
The accepted accommodation authoritative errors and biases are overconfidence, actual gratification, anchoring effect, careful perception, confirmation, framing, availability, representation, randomness, sunk costs, egoistic and hindsight.
A administrator can abstain them by act according to their own ability; do not authority unrealistically absolute angle of themselves and their performances. The administrator should not alone appetite the actual achievement or rewards. Besides, the administrator should abstain to use alone the advice that appear first, advice which appear after should additionally be consider. A administrator should not adapt contest based on their own thought, it may be unfair. Moreover, a administrator should acquire the botheration carefully, if not they do not get the appropriate solution. In addition, they should additionally abstain biases by consistently accomplish accommodation that accede the company’s account but not for claimed interest.
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