Importance of Interviewee Nonverbal Behavior

The Accent Of Interviewee Nonverbal Behaviours In The Account Action In Vietnam

 

Table of Contents

I. Introduction:

II. Literature Review:

III. Methodology:

IV. Abstracts & Sampling:

V. Appendix/References:

 

I. Introduction:

Research problem:

The archetypal 7:38:55 is acclaimed for its accent on nonverbal behaviours. It suggests that exact behaviours alone accord up to 7% the capability in advice (Mehrabian, 1972). According to Mehrabian, there are three elements which annual for our affection for the being cogent their feelings:

+ Words: 7%

+ Tone of Voice: 38%

+ Body Language: 55%

The archetypal has accustomed criticism anytime since: It is not applicative due to its abstract approach, accumulation two altered studies and excluding abrogating emotions, men, alternative forms of nonverbal communication. As a result, Mehrabian’s archetypal still charcoal a altercation aural experts. Nowadays it is generally admired as ‘the allegory of nonverbal communication’. However, undeniably, nonverbal advice plays an important role in our society.

In animal ability management, the account action is appreciably critical. Back the 70s, there accept been assorted studies about the furnishings of interviewee nonverbal behaviours on interviewee performance. However, none has been able to analyze this problem. In Vietnam, there has not been any assay or commodity about this area. Therefore, in this research, we will attempt, for the aboriginal time, to appraise interviewee achievement and the accent of interviewee nonverbal behaviours in the account action in Vietnam.

Research objective:

+ Determine the furnishings of interviewees’ nonverbal behaviours on their performance.

+ Analyze analytical nonverbal behaviours.

Research questions:

+ How can interviewees’ nonverbal behaviours access the account accommodation outcomes?

II. Literature Review:

– Key concepts: Nonverbal behaviour: “Nonverbal behaviour includes behaviour that ability be emitted after the acquaintance of the encoder (the one carrying the information)” (M.L. Knapp and J. A. Hall, 2005)

– Theories: There accept been abundant theories about nonverbal behaviour or communication. However, best of them accept yet to be authentic absolutely true. Despite that fact, they accept been of cogent advice for advisers back then.

+ Semiotics

+ Nonverbal Code Systems

+ Proxemics

+ Kinesics

All these theories acicular out that, in one way or another, nonverbal behaviour affects animal alternation in circadian activity after us acumen it. Appropriately it is best important for us to abstraction nonverbal behaviour in adjustment to advance our interaction.

The abstract archetypal of interviewee performance proposed by Huffcutt, Iddekinge and Roth (2011) has helped us assemble our own conceptual framework. Their abstraction on interviewee achievement has appropriate that interviewee achievement consists of several variables, basic altered sets of factors which may absorb behaviours of both the interviewee and interviewer. This recently-constructed archetypal has been of abundant advice for us to appraise the aftereffect of interviewee nonverbal behaviours.

Empirical review:

Nonverbal Advice In The Job Interview: Aboriginal Impressions And Nonverbal Immediacy

Author

Research Objective

Data

Research Method

Findings

M. A. Gotcher

Identify important absolute nonverbal adjacency factors for the interviewee to access in adjustment to accomplish favourable aboriginal consequence in the job interview.

Survey

Interview

Observation

Qualitative and quantitative

Usually, aural the aboriginal four account of the interview, the interviewer’s accommodation about the interviewee is made.

The appulse of nonverbal cues on consequence administration is 4.3 times than exact cues back they are added accurately advisory about alone traits.

Interviewees who authenticate a aerial akin of nonverbal adjacency cues are added advantaged by interviewers.

Understanding appellant behaviour in application interviews: A abstract archetypal of interviewee performance

Author

Research Objective

Data

Research Method

Findings

A. I.Huffcutt

C. H. V. Iddekinge

P. L. Roth

Introduce a abstract archetypal of interviewee achievement in alternative interviews.

 

Meta-analysis

Interviewee achievement reflects the behaviours of candidates.

This assay proves the accent of interviewee achievement and offers ample abeyant for avant-garde convenance of application interviews.

The attitude of behaviourally-focused résumés on appellant selection: Are you hiring managers absolutely hiring the ‘right’ bodies for the ‘right’ job?

Author

Research Objective

Data

Research Method

Findings

D. Weinstein

Examine the atomic advance of behavioural alternative programs aural organisations.

Understand the abstraction of behaviourally-focused résumés.

 

Meta-analysis

The use of behaviourally-focused résumés helps job applicants advantage behavioural alternative affairs concepts and cerebral factors in adjustment to access the account accommodation outcomes.

Interviewer Evaluations of Interviewee Nonverbal Behaviour

Author

Research Objective

Data

Research Method

Findings

T. V.McGovern

H. E.A.Tinsley

Investigate how specific nonverbal behaviours of an interviewee affect able interviewers’ evaluations.

Interview

Focus group

Observation

Quantitative

Common average of a ‘reject’ appellant usually avoids eye contact, stutters, stammers and demonstrates unemotionally.

Different interviewee nonverbal behaviours may accept altered appulse on alone raters.

Women and Men’s Nonverbal Behaviour and Self-Monitoring in a Job Account Setting

Author

Research Objective

Data

Research Method

Findings

S. P. Levine

R. S.Feldman

Examine how the demonstrations of nonverbal behaviours during job interviews are accompanying to interviewee performance.

Determine if there is any cogent aberration in nonverbal behaviours amid macho and changeable applicants.

Interview

Focus group

Observation

Quantitative

There ability be cogent differences in nonverbal behaviours amid applicants with altered genders.

High self-monitoring women advance greater eye acquaintance than aerial self-monitoring men.

Interviewers’ ratings of applicants who afford aerial levels of nonverbal behaviours are added positive, allegedly due to a aura aftereffect generated.

Conceptual framework:

Based on the abstract archetypal presented by Huffcutt, Iddekinge and Roth (2011), we accept created our own conceptual framework by allocation out the extraneous factors, not apropos nonverbal behaviours, and modifying the actual sets of factors. This framework explains how interviewee achievement reflects his or her nonverbal behaviours through three altered elements: interviewee characteristics, interviewee state and interviewer-interviewee dynamics.

+ Interviewee Characteristics may affect the interviewee nonverbal behaviour, appropriately his or her performance. For example, apparently, Asian men and European men accept decidedly altered understandings about nonverbal behaviours.

+ Interviewee State can reflect his or her authentic intentions, animosity and thoughts. Fortunately, it is absolutely accessible to beam one’s behaviours and amount out their state. Invariably, the eyes, accoutrements and legs are appreciably advisory about our animosity and thoughts.

+ Interviewer – Interviewee Dynamics refers to the affiliation amid accuser and interviewee. This is one of the best important set of factors as the alternation amid accuser and interviewee can decidedly enhance or aggravate interviewee performance. For instance, back the interviewee nonverbal behaviours bout with those of the interviewer, this agency that they are admiring to anniversary other.

III. Methodology:

Qualitative

Advantages

Disadvantages

Depth and detail.

– Openess.

– Simulate individual’s experiences and expertise.

– Flexible and highly-focused.

– Dependent on the abilities of the researcher.

– Abstracts assay and estimation is time-consuming.

– Not accessible to generalise.

From the 70s to the 90s, researchs about nonverbal behaviours mainly focused on quantitative adjustment as the advisers anticipation that with exact and authentic numbers, they could accept been able to afford ablaze on ‘the allegory of nonverbal communication’. It was not as able as they thought. Back 2000, qualitative adjustment has replaced quantitative as the analytical adjustment for this breadth due to its in-depth and abundant findings, highly-focused on the problem. Presumably, it is reasonable for us to use qualitative method in this study.

For the qualitative method, we charge to aggregate abstracts from the account process, finer videotaped interviews from assertive companies, regarding:

+ How accurately can accuser analyze interviewee nonverbal behaviours?

+ How can accuser amount interviewee nonverbal behaviours? Specifically what are the best important nonverbal behaviours that the interviewee needs to access or display?

Consequently, the accord amid these nonverbal behaviours and the three elements mentioned aloft are advised to analyze the furnishings of interviewee nonverbal behaviours on interviewee performance.

– Abstracts assay method: We intend to use inductive approach as it is actual accepted and able in qualitative method. In addition, this ability be the aboriginal assay anytime in Vietnam about this problem. Appropriately anterior access is best acceptable for our research.

IV. Abstracts & Sampling:

Primary and Secondary Data

Data Collection Method:

+ Interview

+ Focus group

+ Observation

– Sampling: In adjustment to access added authentic data, we accede to aggregate abstracts from the account action in several animal ability companies in Vietnam, such as:

+ Talentnet

+ RGF HR Agent Vietnam

+ Faro Recruitment Vietnam

+ Kosaido HR Vietnam

+ HR2B

+ JSC

+ NIC

+ Le & Associates

+ Manpower Group­­TM

As abounding researchs back 2000, we apprehend to use acumen sampling because it ability advice accent the adventures and ability of the advisers in the assay process, which after can accord to the abyss and detail of our findings.

V. Appendix/References:

M. L. Knapp and J. A. Hall (2005), Nonverbal Advice in Animal Alternation (6th Edition), Belmont, CA: Wadsworth.

A. Mehrabian (1972), Nonverbal Communication, Aldine Transaction.

M. A. Gotcher (1990), Nonverbal Advice In The Job Interview: Aboriginal Impressions And Nonverbal Immediacy, Texas Tech University, 1990.

S. P. Levine and R. S. Feldman (2002), “Women and Men’s Nonverbal Behaviour and Self-Monitoring in a Job Account Setting”, Applied Animal Ability Administration Research, Volume 7, Number 1, 1-14.

D. Weinstein (2012), “The attitude of behaviourally-focused résumés on appellant selection: Are you hiring managers absolutely hiring the ‘right’ bodies for the ‘right’ job?”, Business Horizons 55, 53-63.

T. V. McGovern and H. E.A. Tinsley (1978), “Interviewer Evaluations of Interviewee Nonverbal Behaviour.”, Journal of Vocational Behaviour 13, 163-171.

A. I. Huffcutt, C. H.V. Iddekinge, P. L. Roth (2011), “Understanding appellant behaviour in application interviews: A abstract archetypal of interviewee performance.”, Animal Ability Administration Review 21, 353-367.

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